D365 Business Central

Business Central 2020 Wave 2 Enhanced Email Capabilities – How to setup

If you read over the latest changes shipped with version 17.1 you would have seen the enhanced email capabilities mentioned. This can be enabled early by checking out the feature management page:

Just doing this though doesn’t mean you can start to enjoy the new features straight away, there is some setup to handle. A lot of the required setup is described very well on the docs.microsoft.com site: https://docs.microsoft.com/en-us/dynamics365/business-central/admin-how-setup-email

However, that doesn’t always have all the steps in enough detail. The end goal of this functionality is to have dedicated email accounts for specific scenarios that need emailing from the system. Here is a configured list to illustrate where we want to end up:

All of the documents shown will now have the “From” address of accounts. This means a contact is more likely to reply directly to this group email rather than a direct contact 👍

Before getting started in Business Central go to the Office 365 admin centre and add shared email accounts for each of the scenarios that can be covered. Out of the box this includes documents based on sales, purchase, service and internal messages like approvals notifications (can be extended to cover more – save that for another time). These type of mailboxes therefore make sense:

The majority of the connection setup is done through a wizard where you either pick the current user account so you can send emails as your logged in BC user or choose one of the above shared mailboxes. The current user method is very simple so I will cover the shared mailbox

Search for “Set up Email” and cycle through the wizard page to the one shown (page 2), choose the shared mailboxes option. Note that if you’re not a user with the SUPER permission assigned you will need a new permission set called EMAIL SETUP which is available in the main list.
Add the details of one of the shared mailboxes from the Office 365 admin centre. Finish the wizard and test the connection. Repeat this step for the other accounts that you need.
Once you have added all the accounts if you search for “Email Accounts” you can see all of the available ones to work with. Note that the legacy SMTP connection will be created for you already and it will be the “default”. There is an action to reassign the default available from this page as well as testing the accounts or composing a none document related email with that account.
The next area of interest in this page is under the “Navigate” tab where you can see email activity with that account from BC and which “Email Scenarios” are assigned to the email account.
Simply choose the documents you want to be sent from that email account
From that point onwards your chosen account will be used for that document. Any previous email dialog screens have been replaced with this one. If you have email layouts setup they will work too.
On the role centre you will notice a new activity cue. The draft cues means that users are asked to save as a draft or to discard the email – much like a regular email experience.

I’ve configured this in two separate tenants thus far (as of 09/12/20) and the experience has been fairly slick. The only issue I experienced was to do with an Exchange configuration where no Office 365 connector was in place. If you are repeatedly given a message in BC about not being able to access the “Set up Email” page jump over to the Exchange admin centre and see the “Connectors” which currently lives under the “Mail Flow” area:

Users are able to search for “Compose an Email” to access the email editor with no document scenario assignment:

Would have been nice if the “Attach File” option let you search documents stored in BC but that is currently not the case. Right now that will let you choose a file from a locally accessible location.

A much richer experience overall. Look forward to seeing what others do to enhance this.

D365 Business Central, Power Automate

Business Central Batch post and e-mail with Power Automate – no code

Batch posting has been in the product for some time but I am not seeing a clear way, happy to be wrong, on batch post and e-mail. Here are my options (below) as a user conducting the posting. Yes, I have post via the job queue as well but from what I’ve tested this isn’t sending my e-mail for me. Even the print option breeds no results here. Thought it would at least use the “Document Sending Profile” on the customer record.

Even when you use the “Post Batch” you get nothing about e-mailing? 😬 Not forgetting the workflows in BC have no option for “Post & Send” it’s just “Post”. Usually these gaps would need filling with a code modification but not in this blog.

Where there is a will there is a way and my idea here is to use Power Automate to do the heavy lifting. On this occasion I will use a manual trigger but if this was a production ready scenario I would use a scheduled type flow.

The connector for BC in Power Automate is fairly small but I’m sure it will get better over time. There is a slight restriction though as the action of posting and emailing exists but it’s on a singular level like it is in the regular UI. So the first thing I need to do is fire in some data I can use in Power Automate from BC. I will of course need the GUID ID reference to the sales invoice as that’s what the BC Power Automate connector likes. The page that fits the bill here is available as a web service already. I will use the top one in the list 2811. This page is a mixture of open and posted sales invoices so some filtering is needed:

Example of the payload from this page:

Adding a filter to the ODATA query so I only post invoices that are ready to be posted. In the case of this page the “status” values are different to regular BC. In my case I have a choice between draft aka “Open” or open aka “Released”. So I have added ?$filter=status%20eq%20%27Draft%27%20and%20totalAmountIncludingTax%20gt%200 to the end of the web service URL I got from BC. Reason being the feature in the Power Automate BC connector restricts me to draft only and I don’t want to post invoices with a 0 value. Will log something on the Power Automate forum about the connector wanting “Open” invoices rather than “Released”. Backwards logic otherwise, what if I’m using approvals for instance. I think this is possibly wrong so I have posted this to find out more: https://powerusers.microsoft.com/t5/Connecting-To-Data/Is-the-Business-Central-Post-amp-Send-Invoice-action-correct/m-p/637081#M9492

Anyway….

Our flow starts to take shape like this. Check out my last blog for a more detailed account on the parse JSON part (https://joshanglesea.wordpress.com/2020/07/22/power-automate-purchase-order-alerts-to-vendor/)

Once we add the “id” from the parse JSON step you will get an “Apply to each” wrap around the chosen BC action which is exactly what we want (automatically). Remember our goal Batch post and e-mail invoices – so we better placed than standard.

In my case a small batch of invoices have been handled and emails dished out accordingly. I added an extra step for updating the posting date as well. Just so it takes something useful from the existing “Batch Posting” feature 👍

Power Automate

Business Central Power Automate purchase order alerts to vendor

Recently had a requirement where alerts to a vendor need sending for orders expected in the next two weeks. A reminder is needed as the lead times for the goods are so long.

The goal is therefore, have an email sent to a vendors email address for purchase order lines in the next two weeks from today’s date.

To achieve this Power Automate or Logic Apps are the most appropriate choices. For this blog I have chosen Power Automate.

Given that I will need line data and I want to minimise the need to make multiple HTTP calls so some small DEV BC side will help. I have produced a query object so that I have all the data I require for all the areas I want data from (link to my code is at the end). I’ve chosen header level here for the “Expected Receipt Date” but you could do it for the line level if needed:

Ensure the query is published as a web service and check you have output by using the web link or from an API test tool like Postman:

To get the exact data we want for the scenario some ODATA query logic is needed. Add the following to the end of the web service URL. Replace <Your Date> with the date you want to filter by. The format must be like this: 2020-07-21T00:00:00Z:

?$filter=Expected_Receipt_Date ge (<Your Date>) and Expected_Receipt_Date le (<Your Date>) and Outstanding_Quantity gt 0

The date values will be replaced with calculated fields in the flow which will be a scheduled type flow so that is our starting point along with the ability to create variables for the date/time values which are then used in our ODATA query above:

Use the HTTP connector and call the web service with a GET command and use the current time and future time variables.

The HTTP will produce JSON which we saw earlier, from the web service call, and to use the data from this we need to use the PARSE JSON feature and we’ll be able to then select the content for use in subsequent steps like sending the email. To generate the schema just paste in an example from calling the web service. Works nicely by using an API test tool like Postman as you get it formatted in a nicer structure.

Once the JSON is read by the PARSE JSON step you are able to create a “Apply to each” step which will iterate through each of the received rows of data until it has read them all. Whilst that is happening we can initiate further actions like our email:

Each reference comes from the PARSE JSON and you can use format functions on certain data like I have for the date. The result of this flow is an email much like this one:

Code: https://github.com/JAng13sea/Blogs/tree/master/Purchase_Query